Enjoy Features This Halloween Season

No banner? No problem. Create stunning event banners in seconds with our new AI Banner Designer. Type what you want, or let AI write the prompt for you, and watch your banner come to life.

Try it now under Manage Events > Template Design > Banner Image/Video and give your event page a fresh, eye-catching look.

Offer instant discounts via the Social Discount feature to buyers who follow your Facebook, Instagram, or X accounts during checkout. Connect your social handles in  Admin and start growing your followers with every ticket sold. Navigate to “Settings> Integration> Social Media“.

A new setting , “Show Total Ticket Price”, has been added under Event Settings > Visibility Settings.
This option is designed for countries where it is mandatory to display the full ticket price (including all applicable fees and taxes) on the ticketing page.

When enabled:

• The ticketing page will show the total ticket price (base price + fees + taxes) next to each ticket title.
• If taxes are applied to products, their prices will also display the inclusive amount.

A new File field type is now available in Form Customization across:

• Buyer Information
• Attendee Details
• Questionnaire

This replaces the old Photo ID-only upload and supports general file uploads. To mark any File field as a Photo ID, simply enable the Photo ID radio button after saving the field.

You can now link specific products directly to tickets, just like add-ons! This lets you offer relevant items, like T-shirts, parking, or snacks, alongside the right ticket in your event.

• Buyers can select product quantity independently from ticket quantity
• Set custom pricing per ticket for linked products

Where to find it:
Add products under the “Products” module and then select your event → Tickets & Add-ons → Additional Settings under each ticket.

Now you can design custom seating charts for your events, assign ticket types to specific sections, and let attendees choose their exact seats while booking. From VIP rows to balcony zones, create, customize, and sell like never before. Enable it during your next event setup and boost your attendee experience! Contact our support team to enable this feature.

Choose between our easy-to-use Basic Editor or the fully customizable Advanced Editor to build stunning event pages. Whether you want speed or complete creative control, both editors help you craft a professional page that sells. Navigate to Manage Events> Template Design now!

You can now create, schedule, and publish Facebook posts directly from the Admin portal! Share event updates, images, and ticket links with ease; no platform switching needed. Boost your reach and sell more tickets by navigating to Settings> Integration.

Get real-time sales data at your fingertips! The Organizer App now shows real-time sales reports, including both online and box-office sales, no laptop needed. Just open the Organizer App and see the sales stats right at the venue

Increase your event revenue with our new Upsell Functionality! Now you can offer Add-ons, Products, or extra Tickets alongside your event ticket purchases. It’s simple to set up, easy to manage, and perfect for maximizing value.
Head to Manage Tickets > Upsell Items and start upselling today!

Don’t let unfinished checkouts cost you sales. Our system will now automatically remind buyers who abandon their carts at the payment step with follow-up emails sent 5 minutes and 24 hours after cart expiration. If your event is live and tickets are available, we’ll help bring them back to buy!

Manage all your event payment gateways in one place! With our updated Payment Processing module, you can now set a default gateway, customize event-specific options, and even flag high-value orders — all from your Account Settings. Just head to Settings > Payment Processing to streamline your payment gateway setup.

With the new Questionnaire Report, you can instantly see how attendees responded to your event questionnaire. Visual insights, response counts, and easy Excel downloads, all available in under Reports > Questionnaire.

Great news for your ticket buyers! We’re thrilled to announce that Apple Pay and Google Pay are now supported by Hytix Payments! Your customers can enjoy a quicker, easier, and more secure ticket-buying experience—no need to enter card details!

Key Benefits:

• Fast Checkout: Complete transactions in just a few taps.
• Enhanced Security: Benefit from two-factor authentication and encryption.
• Reduced Chargebacks: Experience a 30% drop in chargebacks with digital wallets.
• Convenient Access: Customers can purchase tickets anytime, anywhere, on various devices.

Switch to Hytix Payments today! Set up your account in just 5 minutes for a smooth, paperless experience.

FEARTICKET now offers improved privacy settings to help you manage your events more effectively. You can choose between public visibility and exclusive access for private events, making it easier to host gatherings that require confidentiality or exclusive experience.

• Default Setting: Events are set to Public, visible to everyone.
• Easy Adjustments:
  • Navigate to Manage Events.
  • Click on Event Info.
  • Change Event Publish Status as needed.
• Access Options:
  • Password-Protected: Only those with the password can view and purchase tickets.
  • Anyone with the Link: Access granted via the event URL.

Important Note: Private events will not be listed publicly or indexed by search engines.

We’ve made it easier for your customers to buy tickets for your events with these new updates:

• Mobile Number Login: Customers can now log in using their mobile number or email address and receive a one-time code for fast access to their tickets.
• Streamlined Checkout: After logging in, all billing and personal details are auto-filled, speeding up the checkout process and reducing repetitive data entry.
• Guest Checkout Option: Customers who prefer not to log in can still purchase tickets as guests, ensuring a smooth experience for everyone.

These enhancements are designed to improve your customers’ ticket-buying experience and support the success of your events.

The integration of FEARTICKET with Smartwaiver allows you to create custom waivers in your Smartwaiver account and link them directly to your events. You can specify who must sign the waiver—either just the ticket buyers or all attendees—and select which ticket types require a signature.
This feature is essential for events where waivers are mandatory, enhancing compliance and safety.

To get started, navigate to Settings (top right) > Integration > Smartwaiver.

We’ve added a highly requested Merchandise Feature to FEARTICKET ! Now you can sell merchandise alongside your event tickets, enhancing the attendee experience both online and in-person.

Key Features:

• Easy Product Setup: Quickly add merchandise through the Admin portal.
• Product Variants: Add different sizes, colors, and styles for your items.
• Flexible Selling Options: Sell products online, at the box office, or both.
• Visibility: Merchandise will appear on the event ticketing page for easy access.
• Product Report: Track sales of merchandise products efficiently.

Start selling merchandise today and create a more engaging experience for your attendees!

Enhance the attendee experiences with the new Admit-All feature, allowing you to admit all attendees in a single order using just one QR code scan. This minimizes wait times and increases efficiency.

How to Enable Admit-All:

• Navigate to “Event Settings” in the FEARTICKET Admin portal.
• Enable the “Admit-All” option under “Scanning Settings.”
• Access the “Admit-All” feature in the Organizer App at the top right of the scan confirmation pop-up screen during check-in.

Now, you can seamlessly integrate videos directly under the top hero banner of your event templates, bringing a new level of engagement and excitement.

Benefits of Video Integration:

1) Visual Storytelling: Engage your audience with dynamic visuals that vividly convey your event’s theme and atmosphere.
2) Promotion: Showcase key aspects like past event footage, venue ambiance, or exclusive content to build anticipation.
3) Increased Attendee Engagement: Feature a compelling video in the hero banner to encourage visitors to explore event details and secure tickets promptly.

How to Use:

To utilize this feature, navigate to the Template Design module, edit the Hero banner, and enable the Video Banner option to seamlessly embed any YouTube or Vimeo URL.

Introducing enhanced Ticketing Rules. Now, you can set your complex ticketing rules easily that will align perfectly with your preferences to ensure every ticket purchased meets your desired criteria.

Key Features:

1) Must Buy: Ensure specific tickets are required to complete an order.
2) Conditional Buy (Dependent Ticket): Implement rules where certain tickets must be purchased together. For instance, to buy an Axe Throwing ticket, customers also need a General Admission or VIP Admission ticket for any available schedule.
3) Can’t Buy: Restrict the purchase of certain tickets in combination with others.

Navigate to “Manage Tickets > Ticketing Rules” to set ticket purchase rules for your event.

We’ve introduced new ways for your customers to buy event tickets effortlessly. Now, they can log in using their email to receive a one-time code for quick access to ticket purchases. No need to repeatedly enter billing or personal details—everything is pre-filled upon login. For those who prefer not to log in, they can continue as guests.

Easily collect customer information when ticket purchases at the box office using the Organizer App. After the sale, you can add essential details such as name, email, and phone number on the thank you page. This data will be stored in your admin portal, accessible in the Order Details and Customer Management modules for marketing insights.

We’ve enhanced security with a feature that reduces chargebacks. In the Payment Gateway module, set a price limit—if an order exceeds this amount, it’s flagged as suspicious. When scanning the order QR code, a warning message prompts you to review and approve the order.

Start earning additional revenue now! We’ve introduced a new feature in the Upgrade Order section that allows you to charge attendees a fee for upgrading their tickets or rescheduling their ticket times.

To enable this feature, simply navigate to Manage Events > Upgrade Order and activate the ‘Enable Fee for Upgrade Order’ option located at the bottom of the page.

We’ve introduced a new Bulk Refund and Cancellation feature, exclusively available for Hytix Payments users. Now you can cancel multiple orders and refund tickets in bulk for selected dates, schedules, and tickets. It’s quick, easy, and designed to streamline your event management process.

To access this feature, head to Manage Tickets > Reschedule and Cancel > Refund and Cancellation.

We’ve significantly enhanced our Rule-Based Dynamic Pricing module with new functionalities to provide more flexibility and control over your ticket pricing strategies.

Purchase Date Rules: Adjust prices for tickets bought on, before, after, or between specific dates.
Day of the Week Rules: Modify prices based on the purchase day.
Price Adjustments: Increase or decrease prices by a percentage or a fixed amount.
Date-Based Rules: Set rules for purchases within a certain timeframe before the event.
Quantity-Based Rules: Change prices when a certain number of tickets are sold.

Optimize ticket sales and maximize revenue with these powerful new features.

Enjoy swift, hassle-free access to all events in the FEARTICKET Booking App. Attendees can simply use their email address and a one-time password (OTP) to log in. No need to remember passwords-just log in with OTP and book tickets effortlessly via the mobile app.

Get ready to unleash your creativity with our brand new modern templates for your event ticketing webpage! These exciting updates are designed to elevate your event ticketing experience.

Here’s what’s in store:

Dazzling Pre-Designed Templates: Personalized for every event category, guaranteed to catch eyes and steal hearts.
Effortless Customization: Spotlight your unique event and make it shine like never before.
Awe-Inspiring Event Gallery: Showcase your event’s highlights in stunning detail.
Unmatched Flexibility: Present your event in all its glory and draw in a crowd like never before.

Experience a sleek new look and an intuitive user interface in our updated Booking App. Enjoy smooth navigation and enhanced features designed to make booking easier and more engaging. Dive in and share it with your attendees so they can explore the new, vibrant design today!

This insightful feature provides enhanced clarity on the usage of discount coupons in relation to tickets. Easily track the number of times a coupon code has been used in association with specific tickets, offering you valuable insights into your discount campaigns and ticket sales.

You can now access the Attendee Report to know the number of attendees expected at your event in advance. Simply select the desired time slot, and you will receive attendee numbers before the event begins. This allows you to plan and arrange the necessary manpower accordingly.

Our Manual Order feature has been upgraded to provide you with more control and convenience. Now, when creating manual orders for your customers, the payment link you send them will remain valid for the duration you specify. This will reserve the selected ticket quantity for the set time duration of the payment link. Enjoy greater control and simplicity in your ticketing process.

Now you have the flexibility to customize the duration of the valid scan confirmation pop-up directly from your FEARTICKET admin portal. With this update, you can control when and for how long the pop-up appears after each successful ticket scan in the Organizer App. Additionally, you have the option to disable the valid scan pop-up altogether if preferred.
Navigate to Event Settings> Scanning Settings> Valid Scan Confirmation Pop-up
Stay in control of your event experience!

You can now set email content globally for your entire account directly from the Email Template module. This allows you to add additional or promotional content, or any necessary information for specific events that you’d like to convey to your audience in the email.

Introducing our new Transaction Report feature! Gain valuable insights by comparing the transactions shown in your payment gateway with those in your FEARTICKET event setup. Filter, export, and view reports easily for individual events or all events at the account level. Experience transparency, clarity, and efficiency in your event management.

To access the Transaction Report:
For a specific event, select your event and navigate to Reports > Transactions from the left menu.
For all events at the account level (the top right menu), navigate to Settings > Reports (All Events) > Transactions.

Discover our new chatbot feature, now integrated into the admin portal for instant assistance and support. Whether you’re setting up an event or exploring feature functionalities, our chatbot is available 24/7 to provide guidance and address your queries. Simply select your topic of interest, and our experienced chatbot will provide step-by-step assistance. Additionally, access our knowledge base articles directly for detailed information on various features. Enhance your event setup experience with FEARTICKET’s new chatbot!

One of the most requested feature, Block Customers is live now! It will enable you to proactively manage customer interactions for your events. By blocking customers from their registered email addresses, you can prevent them from purchasing tickets for your future events, helping to maintain the integrity and success of your events. This feature is easily accessible from the top right menu Settings > Customer Management on the admin dashboard.

The highly anticipated Private Booking feature is now live on our platform! Whether you’re organizing an escape game or hosting a private event exclusive to one group, this feature empowers you to create tickets exclusively for private bookings.

With Private Booking, an entire slot can be reserved by a single group of people, providing a unique and personalized experience for your attendees. Additionally, you have the flexibility to enable open booking for specific ticket types, catering to various event needs.

Introducing Ticket-Level Taxes! Now, easily customize taxes for each ticket type and ability to modify taxes for self-insurance directly from your event settings in the FEARTICKET Admin portal. Enjoy more control over tax management, ensuring accurate pricing tailored to each ticket.

Introducing our latest feature: the Customer Management System. Now, accessing and analyzing attendee data is a breeze! Simply navigate to Settings > Customer Management to access a comprehensive list of all your customers across all events. Filter the list by event, location, lifetime value, date, and more, and export the data to Excel for further analysis.

But that’s not all! Dive deeper by tapping on individual customer tiles to explore detailed histories, from registration dates to their latest event purchases. Identify your top spenders and leverage this information for targeted marketing campaigns. Plus, pinpoint one-time attendees to personalize special offers and incentives, maximizing your event’s success. Get ready to take your attendee engagement to new heights with FEARTICKET’s Customer Management System!

Exciting news for your Attendees!

With the FEARTICKET Booking App, sharing the event plans has never been easier. Whether your ticket buyers are heading to a happening, haunted party, or a must-attend concert, they can easily share their favourite events with friends and family. Plus, they can even share their tickets directly from the FEARTICKET Booking App, spreading the excitement on social media platforms.

We’re thrilled to introduce our latest feature: Mailchimp integration! Now, effortlessly sync attendee details from your FEARTICKET events directly to your Mailchimp account for enhanced event marketing. Here’s how to get started:

Navigate to the top account level “Settings” tab and click on Integration.

Add the API Key and follow the on-screen instructions to connect with Mailchimp.

Select the events you want to sync attendee information to.

With this integration, all unique attendee details with your event’s tag will be synced, empowering you to create targeted email campaigns and maximize event success via Mailchimp. Don’t miss out on this opportunity to elevate your event marketing with FEARTICKET and Mailchimp integration!

We’re thrilled to announce an enhanced Upgrade Order feature for your convenience! Now, attendees can easily upgrade orders with a downloadable QR Code. Simply share the QR Code for a quick upgrade – no lengthy instructions needed!

But that’s not all! You can also generate QR Codes for.

Event Ticketing Website: Simplify ticket purchases for attendees.

Discount Coupons: Share discounts effortlessly.

Exclusive Events: Reserve tickets for specific audiences.

These enhancements streamline the ticketing process, providing a noteworthy experience for you and your attendees.

Now, placing manual orders from the FEARTICKET admin is easier than ever! In the rare case where you need to manually place an order for your events, simply navigate to:

Manage Attendees > Orders and click on the “Create a Manual Order” button.

With the enhanced “View Availability Chart” get an overview of ticket sold date-wise and number of available tickets. Select the desired date and time slot for your order, enter attendee details, and complete payment effortlessly. Experience smoother manual order processing with FEARTICKET’s latest update!

With the FEARTICKET Booking App, the ticket buyers can seamlessly purchase tickets for the events directly from their mobile devices. The app provides a convenient platform where users can view and manage all their orders, access tickets for past and upcoming events, and even mark favourite events for quick access. Share the following download links:

You can now bring a burst of color to your ticketing experience by assigning specific colors to each ticket type. Here’s what this vibrant update offers:

Event Dashboard: Instantly differentiate ticket sales at a glance with assigned colors on your Event Dashboard.

Tickets & Add-on Page: Effortlessly identify tickets by color beside their names on the Tickets & Add-on page.

Ticket Design: Online and Mobile Tickets now showcase distinct colors, simplifying recognition for attendees.

Dynamic Pricing: Customize prices and associate them with unique colors for each ticket type under Dynamic Pricing.

Reports: From Check-in Stats to Tickets Reports, enjoy seamless color-coded insights for clearer data interpretation.

To implement this feature, head to the “Additional Settings” of each ticket type. This simple yet impactful customization ensures a visually appealing and streamlined ticketing process.

Access quick assistance throughout the FEARTICKET portal. Click on the “Need help” button at the top right of any page to get instant help with setting up events, adding tickets, configuring payment gateways, and more. Streamline your event management with our user-friendly support feature.

Now, preview your event even when it’s paused. If you’re making changes to your ticketing page and want to see how it looks, you can easily preview it. Once satisfied, make your changes live!