FAQ & Help

Find answers to ticketing FAQs

Yes, Your Account and Tickets Listing is always Free. You only pay a fee when tickets sold online. Payment gateway merchant account is required so payment processing cost will apply as per gateway's terms

Yes! Merchant account is required to receive ticket payment directly into your account ticketing. System currently supports CardConnect, Authorize.net & PayPal Payment Gateways

You can set option to pass Ticketing Fee onto Buyer, So your ticketing is 100% FREE as buyer will pay the Fee.

Free tickets ( zero $ price) are always free for ticketing. No ticketing fee apply.

First time, FEARTICKET team may help you to setup your full account with events and ticket designing or it is "Do it yourself" online with below step6

Create your free account just with name and email ID.
Enter your organization, events and tickets information
Customize designs for events and tickets.
Integrate your merchant account to receive payment directly.
Setup ticketing fee payment method from account & billing
contact us on support@fearticket.com with your ticketing requirements.

Sell Tickets at Box-Office using Cash/Checks transaction by selecting ticket selling point as "sell at box office" just like in person with online option too.

Use  "FearTicket Organizer App" on iPhone or Android phone for checks in and ticket scanning. Download iOS from Apple app store for iPhone and Android App from google play store.

Yes! Ticketing fee on FEARTICKET is the lowest ever just 35 Cents per ticket sold that helps to save more than 70% in compare to all other haunted ticketing platforms. FEARTICKET is the haunted industry's break through platform only aim to offer lowest ticketing service.

It varied on payment gateway's processing charge structure with your own merchant account. Usually, the standard fee per transaction 2.7% + 30 Cents or can be lesser as well.

No, there is no other fee for ticketing. No contract fee, No account setup or No maintenance fee.

FEARTICKET is a web based system. Check demo videos links below to lean how it works with live walk through in 3 Parts: Click on link to play video.
Part 1: https://goo.gl/eiOW8Z (Do it Yourself to create free account, Events, Tickets Etc.)
Part 2: https://goo.gl/dGt9Oe (User end view, select event, tickets, add to cart & buy Ticket)
Part 3: https://goo.gl/InywpK (Ticket Scanning app demo for Printed and digital Ticket)

Mainly there are two types of fees apply for online ticketing
1. Ticketing Fees - Cost to use ticketing platform to sell. (So, FEARTICKET fee is just 35 cents per ticket sold, no other fees)
2. Card Payment Processing Fees - cost to use payment gateway to receive payment in your account. (Depend on which payment gateway you are with to receive payment from your ticket buyers, Example: - standard fee per transaction is 2.9% of total amount + 30 cents, can be much lesser too).

Use your own printer to "Print" as many times as you like. Your ticket buyer also receives tickets via email in PDF format too. Use ticket printing as per your requirement.

Refunds and chargebacks are the terms of service with your payment gateway and merchant account. Please check back with payment gateway provider.